The Product Management department is responsible for (i) serving as representatives/spokespeople for Oaktree’s strategies and products to explain strategy positioning and investment theses; (ii) creating, refining and managing content that effectively conveys our strategies’ investment approach, capabilities and portfolio activity; (iii) responding to investor requests for information about their prospective and current investments with us (including leadership in understanding areas where material needs to be stronger or where there are gaps); (iv) managing and/or delivering portfolio reviews; and (v) delivering marketing programming initiatives that serve to raise awareness about Oaktree’s offerings and broad platform capabilities.
This Product Management – Product Specialist II (“PS II”) position will be aligned specifically to Oaktree’s European Principal, Private Debt Strategies and other spin-out strategies (currently raising a new European Student Housing Fund). As a PS II, he/she will not be expected to deliver items (i) and (iv) above; however, he/she will be expected to support our Marketing and Client Services teams in organizing and coordinating such activities as applicable.
The position is part of the Client Relations group and will sit between the European Principal investment team and Oaktree’s Marketing department. He/she will be physically located near the investment team and will be expected to participate in all group meetings, offsites and relevant portfolio or strategy related updates. The same will apply for his/her participation in Product Management group offsites and training activities.
Selected responsibilities include:
Product Marketing (Fundraising) and Communications (Servicing)
Develop internal subject matter expertise regarding our strategies’ approach, philosophy, markets, primary competitors, legacy and active funds, individual investments, cash-flow expectations, performance reporting standards, etc.
Create and maintain product/strategy content including but not limited to pitch books and presentations, due diligence content, quarterly commentary, investor letters, thought leadership (“Insights”) pieces, sources and uses of proceeds commentary, personnel transition communication
Learn/master compliance and related industry rules to ensure the creation of compliant content (may include creating supporting documentation in partnership with other Oaktree departments including, for example, the firm’s Portfolio Analysis Risk & Reporting (“PARR”) department)
Learn/master financial reporting metrics and concepts to be able to sense-test financial reporting prepared by other units (Accounting and PARR) prior to utilizing in marketing or service content owned by the Specialist
Offshore (via creation of procedures and ad-hoc training), where appropriate, quarterly content updates
Serve as primary liaison for the CR-Diligence Services department as they spearhead the completion of RFPs and other diligence documentation for prospective LPs by ensuring accuracy and timely delivery of content for deadline-driven LP requests
Support fundraising initiatives by delivering the above and also by (i) helping to drive follow-up with our Marketing team where relevant and appropriate; (ii) understanding/gathering intel concerning the market reaction to our product set and refining messaging and strategy content in response; (iii) helping to identify new product offerings or structures that may help the strategy improve traction with LPs seeking specific solutions; support and/or conduct Marketing Rep education at the outset of a fundraising campaign, etc.
Investor Needs Management
Serve as the primary interface for Marketing and Client Services Reps globally in supporting limited partners (LPs) with product-related inquiries and to help (both proactively and reactively) explain strategy positioning, market activity and material portfolio events throughout the sales and service lifecycle
Serve as a member of the Oaktree “client team” by developing rapport with client-facing staff and LPs directly in an effort to understand and support investor needs and strengthen relationships in turn
Collaborate with other product specialists as well as other Oaktree departments to identify and drive improvements to standard content in an effort to support the streamlining of LP reporting while ensuring consistency in the client experience across strategy lines
Investor Meeting Management
Assist with and/or manage a subset of product-related client meetings together with the Client Services and Marketing teams
Assist in the preparation of onsite client reviews and other client meetings
Manage strategy’s investors committees and committee meetings where appropriate (i.e., orchestrate LP outreach with Marketing, coordinate committee meetings and agendas, prepare materials, work with Legal to review and distribution minutes)
Deliver content (including post-even amplification content) for the strategies as part of the firm’s bi-annual client conference and other programming/event initiatives.